Service

Equipment

Problem

Contact

What service do you need?

Pick the option that best matches your situation.

Repair

Component or board-level repair for faulty PLCs, drives, HMIs or panels.

Diagnostics

Full system check and written fault report with root-cause analysis.

Troubleshooting

Trace and resolve alarms, errors or unexpected behaviour — remote or on-site.

Tell us about your equipment

The fields below adapt to the service you selected on the previous step.

Brand *

Model Number *

Serial Number or Part Number * Helps us identify the correct replacement parts.

Description *

Where and when?

Tell us where to deliver the service and your preferred date.

Location Preference *

Workshop

Bring the equipment to our Kampala workshop — fastest & most cost-effective for bench-level repair.

On-Site

We dispatch an engineer to your facility — best for installed systems or heavy equipment.

Preferred Service Date (optional)

How can we reach you?

We'll contact you within 4 business hours to confirm scheduling and next steps.

Full Name *

Email Address *

Phone Number

Company / Organisation

Your information is safe. We only use it to respond to your ticket. Review your summary on the right before submitting.

Step 1 of 4

Your Ticket

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Equipment Not provided

Problem Not provided

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Preferred Date Flexible

Contact Not provided

Industrial Repairs
& Diagnostics

What service do you need?

Tell us about your equipment

Where and when?

How can we reach you?

Fast Response

Service Report

Nationwide

Need Parts Too?

Industrial Repairs& Diagnostics

What service do you need?

Tell us about your equipment

Where and when?

How can we reach you?

Fast Response

Service Report

Nationwide

Need Parts Too?

Industrial Repairs
& Diagnostics